Safety & Ethics at MyCalmNest

Our Purpose

MyCalmNest is designed to help you pause, reflect, and build calm when life feels stressful. It offers gentle guidance for emotional awareness and self-regulation — not diagnosis or treatment. Our mission is to make everyday mental wellness support accessible while keeping your safety and privacy at the center.

What MyCalmNest Does

• Provides a calm, confidential space to explore your thoughts and feelings.
• Offers grounding tools, mindfulness techniques, and gentle encouragement.
• Uses psychologically informed language that supports reflection and emotional regulation.
• Encourages you to reach out to a counselor or mental health professional when feelings become overwhelming.

What MyCalmNest Does Not Do

• It is not a substitute for therapy, counseling, or medical care.
• It does not diagnose mental health conditions or provide crisis intervention.
• It does not replace professional support in emergencies or ongoing treatment.

If you ever feel unsafe, hopeless, or in crisis, please reach out for immediate help:

• Call or text 988 — Suicide and Crisis Lifeline (available 24/7, free, and confidential).
• Call 1-800-799-SAFE (7233) — National Domestic Violence Hotline.

Built-In Safety System

• Sensitive phrase detection: Recognizes words/phrases related to self-harm, abuse, depression, anxiety, loneliness, and other concerns.
• Immediate support: On detection, the app pauses normal chat and displays a dedicated message encouraging contact with a counselor or mental health professional, with 988 or national hotlines.
• Crisis priority: Urgent terms like "self-harm" or "suicide" take precedence over general emotional keywords.
• Gentle follow-ups: For non-crisis emotions, the app adds a short grounding prompt.
• Cooldown protection: The same safety message won't repeat within ten minutes to keep the experience calm.

Our Commitment

1. Safety First: Always guide users toward human support when needed.
2. Respect for Privacy: Conversations are not shared or used for advertising.
3. Transparency: We clearly define the limits of AI support.

If You Need Help Now

• Call or text 988 for 24/7 connection with trained counselors.
• If you are in immediate danger, call 911.